GAME

Support

How to play, answers to common questions, and how to reach us.

Get in touch

Found a problem, or have an idea? Email support@samegame.co.uk. It helps to say which device you're playing on (iPhone, iPad, Mac, Apple TV, Apple Vision Pro, Android, Windows or Linux), its system version, and what happened.

Just want to play? Play GAME in your browser.

How to play

Tap two or more touching tiles of the same kind to clear them. Touching means side by side or one above the other; corners don't count. Tiles fall into the gaps, and empty columns close up. The game ends when no two touching tiles match. How to play has every rule in full, with small boards to try, and the app's own How to Play walks you through it too.

Common questions

Why does my score start below zero?

Every tile left on the board costs a point, as in the 1995 original, so a game starts at minus the number of tiles (−171 on the usual board) and climbs as you clear them.

How are points scored?

A group of n tiles adds n² − 3n + 4: 2 for a pair, 8 for four, 74 for ten. Clearing every tile of a kind earns a bonus that doubles each time: 100, 200, 400, 800 and 1,600. The fifth kind is the empty board, so a cleared board earns 3,100 in bonuses.

What's the best strategy?

Choose one kind to keep, leave it alone while you clear the others around it, and take it last once it has come together. Grabbing the biggest group every time rarely clears the board. The strategy guide goes much further, with live boards, an annotated game and puzzles.

Can I undo a move?

As often as you like, for 10 points each; on Apple TV the first undo after each move is free. Your high scores show how many undos each one took. A potion can't be undone, and neither can anything before it.

What does the potion do?

You get three per game. Each costs 100 points and turns one tile into a kind chosen at random, which can be the kind it already was. With luck, it rescues a lone tile.

What are hints?

Turn them on in Options. When you stop to think, GAME shows a group to tap and which kind to keep for last. A game where a hint was shown goes on its own high-score table on your device, and not to Game Center.

Where are my high scores?

On your device: the top 20 for each board size, each with its starting layout so you can replay it. On Apple devices signed in to Game Center, games finished without hints also go to its leaderboards. Options can reset your high scores.

Where can I play on Apple Vision Pro?

In four places: on a table in front of you, in a window, in a meadow all around you, or with the board floating in your own room. Each has a way to the others: the buttons under the window, the table's home plank, the meadow's signposts, and the buttons beside the room's bar. You can also play by looking alone, with Dwell Control in Accessibility settings.

Why are there characters on the home screen?

They're the characters from your last game: the tulips, chicks, frogs, oranges and the kennel you cleared come to live on the grass. The dog likes to chase the chicks.

Which devices can run GAME?

iPhone and iPad with iOS or iPadOS 17 or later, a Mac with macOS 14 Sonoma or later, Apple Vision Pro with visionOS 26 or later, Apple TV with tvOS 17 or later, Android phones and tablets with Android 8.0 or later, and 64-bit Windows and Linux. The browser version runs in any up-to-date browser.

How do I remove GAME from Windows?

In Settings, Apps, choose GAME and Uninstall. GAME keeps your high scores, saved game and settings in case you install it again; tick "Also remove my high scores, saved game and settings" to remove them as well.

Does GAME collect my data?

No. See the privacy policy.